FAQs

ORDER

How can I track my order?

Can I change my shipping address after placing an order?

Can I change or cancel my order?

How do I enter a gift card or discount code?

What payment options are available?

Will sold-out products be restocked?

RETURNS & REFUNDS

What are the refund guidelines?

When will I receive my refund?

What is the returns address?

What if the product is wrong, damaged or defective?

SHIPPING

Do you offer international shipping?

My order was not fully delivered.

My shipment tracking says "shipment was announced electronically".

My shipment tracking status is not updating.